Contingencies: Difference between revisions
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== Steps to handling a crisis == | == Steps to handling a crisis == | ||
1. Plan | 1. Plan | ||
2. Own | 2. Own | ||
3. Monitor | 3. Monitor | ||
Revision as of 22:42, 4 March 2017
Define
The term contingencies means a future event that cannot be foreseen or predicted for certain.
Companies should follow contingency plans to minimize impact on operations.
Assessing a Situation
How to deal with a crisis: Always be monitoring, engage as human beings, focus on essentials, be consistent, open up, acknowledge and empathize.
How NOT to deal with a crisis: Be fake, stay silent, dismiss "internet" chatter, treat as isolated case, ignore critics, or try to cover up.
Steps to handling a crisis
1. Plan
2. Own
3. Monitor
4. Initiate
5. Integrate
References
http://www.dictionary.com/browse/contingencies https://www.slideshare.net/investoralist/social-media-contingency